Privacy Policy & Terms

Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”), typically when you voluntarily submit it through our contact forms. This may include, but is not limited to:

• First & last name
• Email address
• Phone number
• Address, city, state/province, and ZIP/postal code
• Cookies & usage data

Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This may include your computer’s Internet Protocol (IP) address, browser type and version, referral sources, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier, sent to your browser from a website and stored on your device. We also use beacons, tags, and scripts to collect and analyze information and improve our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

• Session Cookies: to operate our Service.
• Preference Cookies: to remember your preferences and various settings.
• Security Cookies: for security purposes.

How We Use Your Information

Titan uses the collected data for the following purposes:

• To provide and maintain the Service.
• To respond to inquiries and provide customer care and support.
• To send service-related updates and appointment reminders.
• To provide SMS notifications for clients who have opted in.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide analysis and valuable information so we can improve the Service and enhance user experience.
• To monitor the usage of the Service.
• To detect, prevent, and address technical issues.

SMS Opt-in and Communication

If you opt in to receive SMS messages from Titan LLC, you consent to receive customer care text messages related to:

• Reminders
• Updates
• Responses to your inquiries

By opting in, you acknowledge:

• Message frequency varies depending on your needs.
• Message and data rates may apply as per your carrier.
• Your information will not be shared with third parties for marketing purposes.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us directly.

How We Protect Your Information

The security of your data is important to us. We implement reasonable security measures to protect personal data from unauthorized access, alteration, or disclosure. However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Third-party Disclosure

We do not share your mobile information, including phone numbers and SMS registration data, with third parties for marketing purposes. We do not sell, trade, or share your personal information with third parties for marketing purposes, and we will never sell your data to any third party. We maintain strict policies and implement technical measures to prevent unauthorized data sharing or access. However, we may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Titan.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service, and this data may be shared with other Google services. You can opt out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript from sharing information about visit activity. For more information on Google’s privacy practices, visit policies.google.com/privacy.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Titan will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

Your Rights & Choices

• You may request access to the personal data we hold about you.
• You can opt out of marketing communications or update your preferences at any time.
• You can request deletion of your personal data, subject to legal and business retention requirements.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the revision date at the top. Where appropriate, we will let you know via email and/or a prominent notice on our Service prior to the change becoming effective. Changes are effective when they are posted on this page, and you are advised to review this Privacy Policy periodically.

Use of the Website

By accessing and using the Titan LLC website, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our site.

SMS Communications Terms

By submitting your phone number and opting in to SMS communications, you agree to receive customer care text messages from Titan LLC, subject to the following:

• Purpose: Messages are strictly informational and may include reminders, updates, and responses to inquiries.
• Frequency: Message frequency varies.
• Charges: Standard message and data rates may apply.
• Opt-out: You can unsubscribe by replying STOP at any time.
• Help: For support, reply HELP or contact us.

Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Your continued use of the website constitutes acceptance of the updated terms.